Frequently Asked Questions
Everything you need to know about your Goonzquad order, shipping, and apparel quality.
How long will it take for my order to ship?
Most orders are processed within 3-5 business days. Once shipped, domestic orders typically arrive within 3-7 business days, while international shipping may take 2-4 weeks depending on the destination.
What is your return and exchange policy?
We accept returns and exchanges on unworn, unwashed items within 30 days of delivery. Please ensure all original tags are attached. Note that limited edition drop items may be final sale.
How do I know what size to order?
We provide a detailed size chart on every product page. Our apparel generally fits true to size, but we recommend checking the specific measurements for our heavyweight hoodies and premium tees to ensure the perfect fit.
Do you ship internationally?
Yes, we ship Goonzquad gear worldwide. Shipping costs and import duties are calculated at checkout based on your specific country and package weight.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and Shop Pay for accelerated checkout.
How should I care for my Goonzquad apparel?
To preserve the quality of the prints and fabric, we recommend machine washing cold with like colors and tumbling dry on low heat or hanging to dry.